Last Updated: 15 November 2025
Thank you for visiting iGenics (iginecs.com).
This Refund Policy explains how refunds are handled for purchases made through links or product recommendations found on our website.
1. iGenics Does Not Sell Products Directly
iGenics is a product-review and informational website.
We do not:
- Sell supplements or physical products
- Process payments or handle transactions
- Ship or deliver products
- Manage customer orders or billing
Because we do not sell anything directly, we cannot provide refunds for any products you purchase.
All purchases you make through links on our website are completed on the official seller’s website, not on iGenics.
2. Refunds Must Be Requested from the Official Seller
If you purchased a product through a link on our site, your order is processed by the:
- Official manufacturer
- Authorized retailer
- Product vendor
Only the seller can issue:
- Refunds
- Replacements
- Order cancellations
To request a refund, please contact the support team of the product’s official website.
You can usually find refund instructions in your order confirmation email or on the seller’s refund-policy page.
We strongly encourage you to review the seller’s refund terms before making a purchase.
3. Affiliate Disclosure
iGenics participates in affiliate programs.
This means we may earn a commission if you purchase a product through our affiliate links—at no extra cost to you.
However:
- Commissions do not affect your refund rights
- We do not receive your payment or order information
- We cannot approve, deny, or process refunds
All refund decisions belong entirely to the product’s official seller.
4. No Refunds for Website Content
All content on iGenics—including product reviews, articles, comparisons, and guides—is available free of charge.
Because we do not sell:
- Courses
- E-books
- Subscriptions
- Digital downloads
- Paid services
We do not offer refunds for accessing or using our website.
5. Assistance with Refund-Related Questions
Although iGenics cannot issue refunds, we want to help you reach the correct support team if needed.
If you need help locating the official seller’s contact information, email us at:
📩 contact@iginecs.com
We will guide you in the right direction, but we cannot process refunds ourselves.
6. Policy Updates
We may update this Refund Policy occasionally.
Any changes will be posted on this page with a new “Last Updated” date.
We encourage you to revisit this page to stay informed.