Last Updated: 15 November 2025
Thank you for visiting iGenics (iginecs.com).
We value your trust and want to ensure you clearly understand how refunds work when you purchase products through links on our website.
1. iGenics Does Not Sell Products or Process Payments
iGenics is a product-review and informational blog.
We do not:
- Sell supplements or any physical products
- Manage orders or customer accounts
- Process credit/debit card payments
- Ship or deliver items
- Store product inventory
- Handle cancellations or replacements
Because we are not the seller, we cannot issue refunds.
All purchases made through links on our website are processed by third-party vendors on their official websites.
2. Refunds Are Provided by the Official Product Seller
If you purchase a product through a link on iGenics, your transaction is handled by:
- The product manufacturer
- The official brand website
- An authorized online retailer
These sellers are responsible for:
- Approving and issuing refunds
- Replacing damaged items
- Cancelling orders
- Addressing shipping or delivery issues
Please refer to the refund policy on the official seller’s website for complete details.
3. Affiliate Links and Commissions
iGenics participates in affiliate marketing programs.
When you click a link on our site and make a purchase, we may earn a small commission—at no additional cost to you.
However:
- This does not affect your right to request a refund
- We do not see your payment details
- We do not have access to your order history
- We cannot start or approve refund requests
Refunds can only be processed by the company you purchased from.
4. No Refunds for Website Content
iGenics offers free access to:
- Reviews
- Guides
- Articles
- Informational content
We do not sell downloadable products, subscriptions, or paid digital content.
Therefore, no refunds apply to anything accessed on our website.
5. If You Need Help Contacting the Official Seller
While iGenics cannot issue refunds, we are happy to assist you in finding the correct support team for the product you purchased.
You may contact us at:
📩 contact@iginecs.com
We will help direct you to the correct vendor’s refund support link, email, or customer service page.
6. Updates to This Refund Policy
We may update this Refund Policy when necessary.
Any changes will appear on this page with the updated date.
We encourage you to review this policy periodically to stay informed.